Shipping policy

SHIPPING POLICY Last updated: October 2026

  1. Shipping Destinations

We currently ship to the following regions: United States Canada United Kingdom European Union Australia

  1. Processing Time

Orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

  1. Shipping Rates & Delivery Times

Shipping charges are calculated and displayed at checkout based on your location and selected shipping method. Estimated delivery times:

United States: 7–15 business days Canada: 10–18 business days United Kingdom: 10–20 business days European Union: 10–20 business days Australia: 12–22 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.

  1. Customs, Duties, and Taxes

For international orders, you may be responsible for customs duties, import taxes, or fees imposed by your country. These charges are not included in the item price or shipping cost and are the customer's responsibility.

  1. Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

  1. Lost or Delayed Packages

If your package appears lost or significantly delayed, contact us at support@lyvesto.com and we'll work with the carrier to locate it or arrange a resolution.

  1. Incorrect Shipping Information

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.

  1. Contact Us

Hamad Holdings LLC (operating as LYVESTO) 8206 Louisiana Blvd NE, Ste A #10694 Albuquerque, NM 87113, United States Email: support@lyvesto.com